Shipping policy
Welcome to Nexumin. We are committed to delivering your orders safely, efficiently, and on time throughout the United States. Please review our Shipping Policy before placing your order.
Order Processing
- All orders are processed within 1–2 business days (Monday through Friday, excluding weekends and public holidays).
- Once your order has been processed, you will receive a shipping confirmation email with your tracking number.
Shipping Times
We currently ship within the United States only.
- Processing Time: 1–2 Business Days
- Transit Time: 5–8 Business Days
- Estimated Delivery Time: 6–10 Business Days
Please note that delivery times are estimates and may vary due to weather conditions, holidays, carrier delays, or other unforeseen circumstances.
Shipping Costs
- Free Standard Shipping on all U.S. orders.
- Expedited shipping options, where available, will be displayed during checkout.
Order Tracking
After your order has been shipped, you will receive an email containing your tracking number. You can use this information to track your shipment until it arrives.
Shipping Address
Please ensure your shipping address is accurate and complete before placing your order. Nexumin is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Packages
If your package is lost during transit or arrives damaged, please contact our customer support team within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
Delivery Delays
Although we strive to meet our estimated delivery times, delays may occasionally occur due to severe weather, holidays, carrier disruptions, or other circumstances beyond our control.
International Shipping
At this time, Nexumin ships only within the United States. We hope to expand our shipping destinations in the future.
Contact Us
If you have any questions regarding your order or this Shipping Policy, our customer support team is always happy to assist you.
Thank you for choosing Nexumin. We appreciate your trust and look forward to providing you with a smooth, secure, and reliable shopping experience.